LED LIGHT THERAPY FACE MASK – FAQs

What does the LED Face Mask do?

The Vivosse LED Face Mask uses targeted light wavelengths to support collagen production, reduce the appearance of fine lines, calm redness, and improve overall skin clarity — all from the comfort of your home.

How often should I use the face mask?

For best results, use the mask 3–5 times per week, with each session lasting 10–20 minutes depending on your skin needs.

Is the LED Face Mask safe for all skin types?

Yes. The mask is designed to be gentle and non-invasive, suitable for most skin types. If you have a medical condition or are pregnant, we recommend consulting your physician before use.

When will I start seeing results?

Many users notice visible improvements such as brighter, calmer skin within 2–4 weeks of consistent use. Results may vary depending on skin condition and usage frequency.

Can I use skincare products with the mask?

Yes. Use the mask on clean, dry skin. After your session, you may apply serums or moisturizers to enhance absorption.

LIGHT THERAPY MACHINE – FAQs

What is the Light Therapy Machine used for?

The Vivosse Light Therapy Machine is designed for full-body wellness, helping support muscle recovery, skin rejuvenation, circulation, and overall relaxation.

Which areas of the body can I use it on?

You can safely use it on:

  • Face & neck
  • Back & shoulders
  • Arms & legs
  • Joints & muscles
How long should each session be?

Recommended session time is 15–30 minutes per area, depending on comfort and desired results.

Is this medical-grade technology?

The device is built using advanced, professional-grade LED technology, inspired by treatments commonly used in clinical and wellness settings.

Is it suitable for daily use?

Yes. The device can be used daily as part of your wellness routine.

LIGHT THERAPY PAD – FAQs

What is the Light Therapy Pad best for?

The Vivosse Light Therapy Pad is ideal for targeted areas, such as joints, muscles, or specific problem areas that need focused light therapy support.

Can I use the pad on sore muscles or joints?

Yes. Many users use the pad to support muscle relaxation and comfort after workouts or long days.

How do I use the Light Therapy Pad?

Simply place the pad on the desired area, secure it comfortably, and run a session for 15–30 minutes.

Is it portable?

Yes. The pad is lightweight, flexible, and easy to use at home or while traveling.

Can I use it every day?

Yes, the pad is suitable for daily use.

GENERIC BRAND FAQs

SHIPPING & DELIVERY

Do you offer free shipping?

Yes. We offer FREE shipping on all prepaid orders.

How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location.

RETURNS & EXCHANGES

Do you offer returns or replacements?

Yes. We offer returns or replacements for manufacturing defects or damaged products, subject to our return policy.

Is there a warranty on Vivosse devices?

Yes. All Vivosse devices come with a warranty, details of which are mentioned on the product page.

PAYMENTS & SAFETY

What payment methods do you accept?

We accept:

  • Credit / Debit Cards
  • UPI
  • Net Banking
  • Wallets
Is LED light therapy safe?

LED light therapy is a non-invasive, gentle technology widely used in skincare and wellness routines.

Who should avoid using these devices?

If you are pregnant, have a medical condition, or are sensitive to light, please consult a healthcare professional before use.

Other inquiries? Let's chat.

Please email us at hello@vivosse.com